How to use Snack Smart đź“–


What is Snack Smart?

Snack Smart is a startup introducing a new way of offering healthy and fresh snacks in schools. Through the Snack Smart mobile app, users can pre-order and pay for selected school snacks, which are delivered to vending machines located within the school. Snacks are prepared in the Snack Smart kitchen and delivered to the vending machines in school facilities. Our service includes: ordering and selecting snacks exclusively through the mobile app, a subscription model with upfront payment, and snack delivery to selected school

How does the pre-ordering process work?

Over the weekend, parents can use the Snack Smart app to order snacks for the upcoming school week. They need to download the mobile app via Google Play or Apple Store and link it to the Snack Smart card their child received at school. By browsing the Snack Smart menu for the next week, parents can select the quantity (minimum order is one snack), the day and time of delivery, and the school location. Payments are made upfront through a subscription model.

What payment methods are available?

Snacks are paid for exclusively upfront using debit or credit cards. Payments are processed through WS PAY.

What kind of snacks are available?

Our culinary team prepares healthy, diverse, fresh, and nutritionally rich snacks. Options may include animal-based meats (primarily beef and turkey), seasonal fresh fruits and vegetables, and certain desserts. The snacks are nutritionally balanced and developed under the guidance of our chef and nutritionist, ensuring they meet the needs of children aged 6–15. The menu is varied, featuring sandwiches, wraps, desserts, fresh fruit, etc., and is adjusted throughout the year based on seasonality, focusing on fresh, locally sourced ingredients.

How are snacks delivered and picked up?

Snacks are delivered to your child’s school and can be picked up at any time during the school day via Snack Smart vending machines. To collect the snack, the child simply taps their Snack Smart card on the vending machine, and the snack is automatically dispensed. This system eliminates the need for cash and provides parents with better control over their child’s snack choices. Parents can also monitor when and what their child eats via the app.

What is the Snack Smart card?

The Snack Smart card is a personalized NFC (Near Field Communication) card that enables easy and secure interaction with the vending machine by simply tapping the card. This eliminates the need for physical insertion or swiping.

How do I get a Snack Smart card?

Snack Smart cards will be distributed to students at school along with instructions for linking the card to the Snack Smart mobile app before the pilot project begins.

What if my child loses the Snack Smart card?

Contact our customer support to request a replacement card. The first replacement is free of charge.

What happens if I have more than one child attending the same school?

The app includes an “Add Children” option. Each child will have a separate account and profile within the app since each order is linked to a unique code.